Anhui Jinli Electrical Technology Co., Ltd. is a reliable surge protector manufacturer from China. Since its establishment in 2006, it has always put customer needs first, not only building a professional customer service team but also having complete after-sales technical support services.

After-sales service is a service provided by an enterprise to customers after selling products to ensure customer satisfaction during use. Our company’s after-sales services are as follows:

1. Warranty service: The warranty period of our products ranges from 1 to 3 years. For example, the warranty of a surge protector is one year. During the warranty period, if the product has quality problems, customers can repair or replace the product free of charge.
2. Repair service: If a customer has a problem when using the product outside the warranty period and needs to repair or replace parts, repair service will be required. During this period the customer will be covered for the cost of repairs or replacement parts.
3. Maintenance services: If customers need maintenance when using the product, such as cleaning, adjustment, etc., we can provide maintenance services. Fees will be paid by the customer.
4. Technical support services: If customers have operational or technical problems when using the product, our technical department will provide technical support services, such as hotline services, remote assistance, etc.
5. Return and exchange service: If the customer is not satisfied after purchasing the product, he or she can request a return or exchange.
Our company always adheres to the principle of "customer first", provides customers with reliable products, and provides customers with complete after-sales services to solve their worries.